Nearly 70% of consumers rely on online reviews before making a purchase.
When you factor in the consideration that 87% of consumers say that a business needs a rating of 3-5 stars before they will use them – the need for a solid review and reputation management strategy should quickly shoot to the top of the priority list.
In this report, you will learn:
- Why review management is a critical piece of any marketing strategy.
- How review management can benefit your business.
- What to consider when selecting review management software.
- About the specific needs multi-location businesses face with monitoring and reporting.